Help center

• Getting started

  Add your first store, understand the baseline and turn on monitoring.

• How scans and the purchase-journey test work

  What the scanner does, step by step, and why it never places orders.

• The Accessibility Health Score

  How the score is calculated and why it is not a compliance score.

• Limits of automated accessibility testing

  What automated monitoring can and cannot tell you.

• About our scanner (for site owners)

  User agent, behaviour, allow-listing and opt-out.

• Alerts

  When you receive an alert and how to tune them.

• Reports, client reports and white-label

  Monthly reports, on-demand reports, PDF exports and branding for agencies.

• Webhooks (Agency Pro)

  Receive scan results in your own tools.

• Billing, trials and invoices

  Plans, trials, VAT, invoices and cancellation.

• Data we store

  Privacy-first data handling for scans.

• Troubleshooting

  Blocked checkout, no product found, failed scans.

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